Terms & Conditions

1. WEBSITE TERMS & CONDITIONS

These terms tell you the rules for using our website https://www.skyetartancrafts.co.uk/(our site).

Who we are and how to contact us

https://www.skyetartancrafts.co.uk is a site operated by Ula Weber, a self-employed maker residing in the Scottish Highlands. Our registered address is Fernbank Cottage, Craigton Point, North Kessock IV1 3YQ. We can be contacted at skyetartancrafts@gmail.com.

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

We amend these terms from time to time. These terms were most recently updated on 21.11.23.

The following additional terms also apply to your use of our site:-

Our privacy policy which sets out how we may use your personal information.
Our cookie policy, which sets out information about the cookies on our site.
If you purchase goods from our site, our buyer terms and conditions will apply.

Changes to and availability of our site:

We may update and change our site from time to time to reflect our users' needs and our business priorities.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You must keep your account details safe:

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

How you may use material on our site:

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

Websites we link to:

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.

Rules about linking to our site:

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.
If you wish to link to or make any use of content on our site other than that set out above, please contact us.

How we may use your personal information:

We will only use your personal information as set out in our privacy policy.

Viruses etc:

We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Exclusion of Liability:

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation. We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, our site or use of or reliance on any content displayed on our site. In particular, we will not be liable for loss of profits, sales, business, or revenue, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation or any indirect or consequential loss or damage.

Jurisdiction:

These terms of use, their subject matter and their formation, are governed by Scots law. Any dispute arising from or related to these terms shall be subject to the exclusive jurisdiction of courts of Scotland.

2. BUYER TERMS & CONDITIONS

An online store especially for crafts handmade by designer & maker Ula Weber.

Terms and conditions for buying on Skye Tartan Crafts (hereafter referred to as 'STC' - these terms will apply as between STC and those buying items via the website and shall apply unless otherwise agreed in writing.

1. Who we are

In these terms, we are referred to as STC, we and us.

In these terms, buyers are referred to as buyers, customers and you.

2.What we do

STC is an online store high quality, original crafts handmade in the Scottish Highlands.

If you decide to buy any items via our site, your contract for that purchase is between you and us as the seller of that item and that contract shall comprise these terms, the email confirmation of your order and the details of the item shown on our site. These terms shall prevail in the event of any conflict or inconsistency.

3. How do I place an order?

You can place an order for any item displayed on the STC website via the shopping cart. This is an offer to purchase. The order will be deemed to be accepted and the purchase contract formed between you and us when we send you an email confirmation of that order. We would normally expect to issue that confirmation within 24 hours. If the order cannot be accepted for any reason, we will let you know by email.

We try to ensure that all listings are as accurate as possible but some items may vary slightly from their photographs.

If you have any queries or would like more information before placing an order, please contact us.

4. Payment

Payment for items ordered via the website may only be paid for using the payment methods we make available from time to time through our payment facility.

Item listings will show the price of the item, options for delivery and any additional delivery charges which may apply.

If you order items for delivery outside the UK, they may be subject to import duties and taxes which are levied at the destination. You are responsible for any such charges. We are not able to confirm if any particular charges apply and you should check with your local customs office before placing an order.

5. Delivery

We would normally expect items to arrive with buyers within 3-5 working days of the order being accepted. If the delivery timescale will be longer because an item is personalised or made-to-order or if there is a known delay, we will let you know either through the item listing or by email once you have placed an order. We are not responsible for delays beyond our control.

You should ensure that the delivery details which you provide when you place an order are accurate and any special arrangements are noted e.g. leave in safe place, with a neighbour so that the delivery can be completed.

If you have any concerns that we have not met our legal obligations, please contact us. The goods will become your responsibility when delivered to you or your representative.

6 Returns and cancellation

If you have changed your mind about an order or an item you have received, please let us know by email to skyetartancrafts@gmail.com.

You have 14 days from the day after you that receive an item to notify STC that you wish to return it and specify the reason why. We will then confirm the address to which the item should be returned. You then have a further 14 days to return the item - we recommend that you use a signed for service with proof of postage. Please note that you will bear the cost of returning the item.

We will refund you within 14 days of receiving the returned item, or if you cancelled your order before the item was sent to you, within 14 days of your email to us cancelling the order. The refund will cover the price you paid for the item including standard postage costs (unless the item is faulty when all postage costs will be refunded).

The following items are not returnable: perishable items, items which are personalised or bespoke or made to specific requirements, items which cannot be returned for hygiene reasons.

We hope that all items arrive with you in perfect condition but if you do receive an item that is faulty, please email skyetartancrafts@gmail.com with details and if possible, a photograph of the issue, so that we can try to resolve things as soon as possible.

7. GDPR and Use of Information

STC complies with the principles of the General Data Protection Regulations. Our privacy policy sets out further details. We will provide your name and address to the relevant seller to allow them to fulfil your order.

8. General

If any part of these terms shall be held to be invalid or unenforceable for any reason by any court of competent jurisdiction, such provision shall be ineffective but shall not effect any other part of these terms.

9. Law

These terms are governed and construed in accordance with Scots law.